Schedule an Appointment

To serve you in the best way possible, we work by appointments. Please let us know of any issues that may necessitate how soon you need to be seen. Patients can expect same day visits for urgent problems.

At each visit, you will be asked to present your insurance card, photo ID, any necessary co-payments and to complete patient paperwork. To save time during your first appointment, you may download and complete our patient paperwork ahead of time and bring it with you to your appointment.

We ask all new patients to please request a copy of her medical records from your previous physician prior to the first appointment with Helm & Helm. A Medical Records Release authorizes your previous physician to send this information to us. Please be sure to bring any necessary forms as well as your insurance card, a photo ID and applicable co-payment to your first appointment.

To Cancel or Reschedule

If you are unable to keep an appointment, we ask that you cancel/reschedule your appointment at least 24 hours prior to your scheduled appointment time.

In Case of Emergency

Please call this number in the event of an emergency: 203-284-1060. Our physicians are available 24 hours a day and your emergencies will always receive priority regardless of the day or time. After normal business hours our phones are answered live by an answering service.

Insurance Plan Participation

At Helm & Helm we participate in many managed care plans and see patients with government as well as traditional insurance. Some insurance plans may require that you obtain a referral from your regular doctor (PCP) before you visit us if we are not your designated gynecologist. To learn if a particular physician participates with your plan, please contact our office or your insurance company.

We participate with the following major plans:

• Aetna
• Anthem Blue Cross and Blue Shield / Wellpoint
• Centivo
• CIGNA Healthcare
• ConnectiCare
• First Health / Coventry Health care
• Harvard Pilgrim Health Care
• Healthy-CT
• Medicaid
• Medicare
• Multiplan / PHCS / Emblem Healthcare
• Northeast Health Direct / Consumer Health Network PPO / ChoiceCare Humana
• Oxford Health Plan
• Tricare
• United Healthcare
• Wellcare

Women's Health Connecticut participates in the following CT Health Insurance Exchange health plans:

• Anthem
• ConnectiCare

For more information about these plans, we recommend that you visit accesshealthct.com or call 1-855-805-4325.

You are responsible for learning details of your coverage from your insurance plan, including all deductibles, co-payments and/or any referrals that may be required by your insurance company. Your co-payment is expected at the time of service, and payment in full is expected at each visit for services not covered by your insurance. Additionally, if you do not have an insurance card available, and/or our physicians do not participate with your health plan, full payment also is expected at the time of service.

We accept cash and check payments in the office. All returned checks will be assessed a $25.00 service charge. If you are an existing patient with a balance due, you can also pay your bill online.

If you have any questions regarding billing, please call our central billing office at (800) 889-3333 during regular business hours.

MidState Medical Center
435 Lewis Avenue
Meriden, CT 06450
Phone: (203) 694-8200
www.midstatemedical.org

For your convenience, Helm & Helm provides the following forms that you may download and complete before visiting us. Otherwise the applicable forms will need to be filled out upon arrival at our office so please arrive 15 minutes before your scheduled appointment time. At regular intervals, you will be asked to update this information.

Anti-Discrimination Policy (PDF)

Confidential Communication Request (PDF)

Language Services (PDF)

Medical Records Release (PDF)

Notice of Privacy 2021 (DOC)

Registration Form (PDF)

Financial Policy (PDF)